Hero Backpacks are soft, cotton-filled back guards designed to protect babies from bumps and falls. They feature adorable animal designs and provide a cushioned layer to help keep your little one safe during playtime.

Our Hero Backpacks are crafted from soft, high-quality cotton-filled material, making them both comfortable and protective for your baby’s delicate head.

The Backpack features a soft, easily adjustable strap that you can tighten or loosen to ensure a snug, secure fit. Simply adjust the strap to your desired comfort level.

No, Hero Backpacks are designed without zippers or hard parts to ensure maximum comfort and safety. The entire Backpack is soft and flexible, perfect for active babies.

To clean your Hero Backpack, hand wash it with mild soap and water, then let it air dry. Avoid machine washing or drying to maintain the helmet’s shape and padding.

Hero Backpacks are designed for babies and toddlers from 6 months to 3 years old. Always supervise your child while they are wearing the Backpack.

No, Hero Backpacks are intended for use during active play and should not be worn while sleeping. Always follow safe sleep practices and remove the helmet before nap or bedtime.

Yes, we offer a 30-day return policy for unused and undamaged Hero Backpacks. If you need to return a product, please contact us for assistance.

You can reach our customer support team through our contact page or by emailing us at info@mybabymate.shop. We’re here to help with any questions or concerns!

Due to high demands orders are delayed.

Shipping times vary based on your location. Orders are typically processed within 1-2 business days and delivered within 5-7 business days. You’ll receive a tracking number once your order is shipped!